1. What payment method do you accept?
    We accept paypal and credit cards at this stage. When you are directed to Paypal website, you can choose to pay by logging in to your paypal account or pay by credit card.
  2. What credit cards do you accept?
    We accept VISA and Mastercard.
  3. How long does it take to confirm payment?
    Eternal Design will only dispatch items when full payment is received. Payment generally takes 2-3 days to process. In some exceptional cases, it could take up to 5 days or more.
  4. Is Lay-by available?
    Unfortunately, Lay-by is not available at this stage.
  5. Can I come to your warehouse to pay and pick up the item?
    Unfortunately, all payment has to be made when you proceed to checkout in our website; and pick up is not available in order to save time for our distribution centre to dispatch all orders efficiently.
  6. Is the product cost inclusive of GST?
    Yes. All product costs have included GST.