MY ACCOUNT

  1. How do I register as new customer?
    Thanks for your interest and support to Eternal Design. You can find a “Register” link in the menu on the top right corner.
  2. Is Australian Business Number (ABN) required for registration?
    ABN is required for account registration.
  3. Can I register without a company name?
    Company name is compulsory for account registration.
  4. Is my website required for registration?
    You have to provide your website for your account registration.
  5. How do I login to my account?
    Click My Account in the top right corner and fill in your email address and password.
  6. What should I do if I forget my password?
    To retrieve password, click Forgot Your Password and enter your email address. A new link will be sent to your email to reset your password.
  7. How do I change my personal details?
    Login to your account and choose Account Information or Address Book for information you want to change.
  8. How do I subscribe to newsletter?
    Login to your account and choose Newsletter Subscription from the left. Tick if you want to subscribe.
  9. How do I unsubscribe from your newsletter?
    Login to your account and choose Newsletter Subscription from the left and untick the box. Alternatively, there is an unsubscribe link in the newsletter email you receive from us.
  10. Is my company logo required to download images?
    Company logo is an optional feature. We provide the service to add watermark to the product images using your logo.